Shipping policy

At Merchzily, we’re dedicated to delivering your unique artwork with care and efficiency. Our shipping process varies slightly depending on the type of product you order, reflecting the specialized craftsmanship involved.

Where Your Art Comes From

• 3D Wall Art: These pieces are meticulously handcrafted and shipped directly from Vietnam, showcasing authentic artisan techniques.
• Painting on Canvas: Our beautiful canvas paintings are shipped from the United States, ensuring swift delivery for our customers there.

Shipping Times & Process

Here’s what you can expect regarding shipping for each type of artwork:

For 3D Wall Art (Shipped from Vietnam):

1. Authentic & Artisan-Made: Each 3D wall art piece is individually handcrafted by skilled artists in Vietnam using traditional techniques, guaranteeing a unique and high-quality item.
2. Made-to-Order Care: We dedicate 3–5 business days to meticulously produce your order, ensuring every detail is perfect before it leaves our studio.
3. Secure Delivery: Your artwork is protected by custom-fit packaging designed to safeguard it during transit.
4. Shipping: Once shipped, your 3D wall art will be delivered directly to your door in 4–7 business days.

For Painting on Canvas (Shipped from the U.S.):

1. Processing: Our canvas paintings undergo a careful 1–2 business day production time to ensure every detail is finished with precision.
2. Secure Delivery: Each painting is secured in custom-fit packaging to protect it during its journey to you.
3. Shipping: After processing, your canvas painting will be delivered directly to your door in just 1–4 business days.